Terms and Conditions

Reservations:
Advance reservations required. All passengers first and last names required, no initials please, including children and non-paying infants.

Check-in Time:
Passengers must check in 30 minutes prior to departure time. Please either print, show electronically (smart phone, tablet, etc.) or present I.D. in exchange for tickets. Ferry departs on schedule and does not wait for late passengers.

Luggage/Bags:
You are allowed two (2) bags and one (1) carry on, no charge. Excess bags, bicycles, dogs, surfboards over 7 feet long, sailboards (with bag and mast) and kayaks will be charged a fee.

Pier Locations:
Depart from the main loading pier at Lahaina Harbor on the island of Maui, across from the Pioneer Inn Hotel. (Lahaina Harbor is located off Front Street, behind the Banyan tree). Pick up your tickets at the Expeditions booth at Lahaina harbor main loading dock.

Depart from the Manele Harbor Ferry Terminal on the island of Lana`i. Pick up your tickets from the Expeditions ticket agent at the harbor.

Cancellation/Change Policy:
Reservation changes and/or cancellations must be made prior to reserved departure time, and MUST be done by calling 800-695-2624 or 808-661-3756. Web reservations CANNOT be changed/cancelled online. The full amount will be refunded to any reserved or ticketed passenger who provides notice of cancellation, at above phone number(s) at least 24 hours in advance of already reserved departure.

Lanai Ferry